1. Corfix Guide
  2. Corfix Mobile Guide

How can I troubleshoot the Corfix app by myself?

This article summarizes how you can trouble shoot the Corfix app on your phone if you are having issues.

Please follow the steps below chronologically to 

  1. Check if your device is supported
    • Ensure your device can run the Corfix app, click here.
  2. Check Internet Connection:
    • A stable internet connection is crucial for the proper functioning of many apps, including Corfix.
  3. Log Out and Log In:
    • Logging out and back in can resolve issues related to user sessions and clear up potential glitches.
  4. Close and Reopen the App:

    • Closing and reopening the app can often clear temporary glitches and is a quick and effective troubleshooting step.
  5. Update the App:

  6. Check for Device Updates:

    • Ensuring that the phone's operating system is up-to-date is generally important.
  7. Restart Your Phone:

    • A simple restart can often clear temporary glitches and is a quick and effective troubleshooting step.
  8. Reinstall the App:

    • If updating the app doesn't resolve the issue, reinstalling it ensures a fresh installation, eliminating potential glitches.
  9. Contact Corfix Support:

    • If you or the user is unable to resolve the issue through the above steps, please contact Corfix support below.
    • Copy and paste the snippet below and answer the questions so we can help get the issue resolved as quickly as possible.

      What company do you work for?
      What is your name?
      Is this your first time logging into Corfix?
      Device Name:
      Software version:

support@corfix.com