--- title: Why Can’t My Worker Punch In / Create a Time Card? description: This article explains why a Worker may be unable to access the Timekeeping tab or create a time card, and how administrators can resolve the issue. --- [Skip to content](https://knowledge.corfix.com/articles/why-cant-my-worker-punch-in-/-create-a-time-card#main-content) - [English](https://knowledge.corfix.com/articles/why-cant-my-worker-punch-in-/-create-a-time-card) - [Español](https://knowledge.corfix.com/es/articles/why-cant-my-worker-punch-in-/-create-a-time-card) - [Français](https://knowledge.corfix.com/fr/articles/why-cant-my-worker-punch-in-/-create-a-time-card) - [Português](https://knowledge.corfix.com/pt/articles/why-cant-my-worker-punch-in-/-create-a-time-card) English Show submenu for translations ![black-logo (1)](https://knowledge.corfix.com/hs-fs/hubfs/black-logo%20(1).png?width=300&height=77&name=black-logo%20(1).png) Open main navigation Close main navigation - - [English](https://knowledge.corfix.com/articles/why-cant-my-worker-punch-in-/-create-a-time-card) - [Español](https://knowledge.corfix.com/es/articles/why-cant-my-worker-punch-in-/-create-a-time-card) - [Français](https://knowledge.corfix.com/fr/articles/why-cant-my-worker-punch-in-/-create-a-time-card) - [Português](https://knowledge.corfix.com/pt/articles/why-cant-my-worker-punch-in-/-create-a-time-card) English Show submenu for translations Got a question? Search the Corfix Guide! - There are no suggestions because the search field is empty. 1. [Corfix Guide](https://knowledge.corfix.com/articles?hsLang=en) 2. [Corfix Admins](https://knowledge.corfix.com/articles/corfix-admins?hsLang=en) 3. [Timekeeping](https://knowledge.corfix.com/articles/corfix-admins?hsLang=en#timekeeping) August 18, 2025 # Why Can’t My Worker Punch In / Create a Time Card? ## This article explains why a Worker may be unable to access the Timekeeping tab or create a time card, and how administrators can resolve the issue. ### 🔍 Common Cause If a Worker **cannot see the Timekeeping tab** or does not have the option to **punch in/create a time card**, the most likely reason is that they **do not have a Pay Rate assigned** to their account. --- ### 🛠️ How to Fix It 1. An Admin must assign a **Pay Rate** to the Worker’s account. - See: [How can I assign a Pay Rate to a Worker account?](https://knowledge.corfix.com/articles/how-can-i-assign-a-pay-rate-to-a-worker-account-category-corfix-admins-workers-purpose-this-article-walks-administrators-through-assigning-or-updating-a-1755023873250?hsLang=en) 2. Once the Pay Rate has been assigned, ask the Worker to **log out** and then **log back in** to the Corfix app. 3. After logging back in, the Worker should see the **Timekeeping tab** and be able to **punch in / create time cards** as normal. --- ### 🧪 Expected Result After the Pay Rate is added and the Worker logs back in, they will have full access to the Timekeeping features. --- ### 💡 Tips - Always ensure new Workers are assigned a **Pay Rate** during account setup to avoid punch-in issues. - If the Worker still cannot access Timekeeping after a logout/login, double-check that the correct Pay Rate was saved to their account.   - [New in Corfix](https://knowledge.corfix.com/articles/new-in-corfix?hsLang=en) - [Corfix Academy](https://knowledge.corfix.com/articles/corfix-academy?hsLang=en#main-content) - [Field Operations Training](https://knowledge.corfix.com/articles/corfix-academy?hsLang=en#field-operations-training) - [Supervisor & Foreman Training](https://knowledge.corfix.com/articles/corfix-academy?hsLang=en#supervisor-foreman-training) - [Timekeeping & Attendance Training](https://knowledge.corfix.com/articles/corfix-academy?hsLang=en#timekeeping-attendance-training) - 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