---
title: Why are my workers not showing up to select for a time card?
description: This article will explain why a worker is not showing up as a selection when creating a time card.
---

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September 26, 2025

# Why are my workers not showing up to select for a time card?

## This article will explain why a worker is not showing up as a selection when creating a time card.

Every worker must be;

- In **Active** or **Active for Kiosk** status
- Attached to a pay rate

If the above are not true the worker will not show up anywhere in Timekeeping and you or the worker will not be able to create timecards for their profile.

There are two ways to add a worker to a pay rate so that they can be selected when creating a time card. The first way is to go to the workers profile and edit their worker details to add the pay rate. The second option is to go to your pay rate and add the worker(s) from there.

Follow these steps to add a worker to a pay rate:

**Step 1:** Click on "Timekeeping" from the left side menu

![Screen Shot 2023-08-03 at 2.20.48 PM](https://knowledge.corfix.com/hs-fs/hubfs/Screen%20Shot%202023-08-03%20at%202.20.48%20PM.png?width=500&height=271&name=Screen%20Shot%202023-08-03%20at%202.20.48%20PM.png)

**Step 2:** Click on "Settings" in the top right

![Screen Shot 2023-08-03 at 2.21.02 PM](https://knowledge.corfix.com/hs-fs/hubfs/Screen%20Shot%202023-08-03%20at%202.21.02%20PM.png?width=500&height=189&name=Screen%20Shot%202023-08-03%20at%202.21.02%20PM.png)

**Step 3:** Click on "Manage Pay Rates" at the bottom

![Screen Shot 2023-08-03 at 2.21.45 PM](https://knowledge.corfix.com/hs-fs/hubfs/Screen%20Shot%202023-08-03%20at%202.21.45%20PM.png?width=501&height=274&name=Screen%20Shot%202023-08-03%20at%202.21.45%20PM.png)

**Step 4:** Click on the pay rate that you want to add a worker to

![Screen Shot 2023-08-03 at 2.22.16 PM](https://knowledge.corfix.com/hs-fs/hubfs/Screen%20Shot%202023-08-03%20at%202.22.16%20PM.png?width=498&height=270&name=Screen%20Shot%202023-08-03%20at%202.22.16%20PM.png)

**Step 5:** Click "Add Worker" in the top right to add as many people as you want

![undefined-Aug-03-2023-04-47-58-6484-PM](https://knowledge.corfix.com/hs-fs/hubfs/undefined-Aug-03-2023-04-47-58-6484-PM.png?width=500&height=212&name=undefined-Aug-03-2023-04-47-58-6484-PM.png)

---

The second way is to add the worker directly through the Pay Rate page. The following steps show you how to do this.

**Step 1:** Go to Timekeeping.

![](https://knowledge.corfix.com/hs-fs/hubfs/image-png-Jan-08-2024-12-41-54-8560-PM.png?width=393&height=582&name=image-png-Jan-08-2024-12-41-54-8560-PM.png)

**Step 2:** Go to Settings.

![](https://knowledge.corfix.com/hs-fs/hubfs/image-png-Jan-08-2024-12-42-24-8727-PM.png?width=624&height=187&name=image-png-Jan-08-2024-12-42-24-8727-PM.png)

**Step 3:** Next, select Manage Pay Rates.

![](https://knowledge.corfix.com/hs-fs/hubfs/image-png-Jan-08-2024-12-43-01-3077-PM.png?width=376&height=385&name=image-png-Jan-08-2024-12-43-01-3077-PM.png)

**Step 4:** Then, select the pay rate that you want o add workers to.

**Step 5:** Select the Workers tab

![](https://knowledge.corfix.com/hs-fs/hubfs/image-png-Jan-08-2024-12-44-27-8920-PM.png?width=688&height=619&name=image-png-Jan-08-2024-12-44-27-8920-PM.png) **Step 6:** Lastly, select the Add Workers button and select the workers you want to add. Then push Save when you are done!

![](https://knowledge.corfix.com/hs-fs/hubfs/image-png-Jan-08-2024-12-45-43-1687-PM.png?width=688&height=576&name=image-png-Jan-08-2024-12-45-43-1687-PM.png)

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