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How do I fix the Acumatica integration error to sync my missing jobs?

This article will summarize how to resolve connection errors between Acumatica and Corfix to ensure your jobs sync correctly and staff can complete their write-ups.

Overview & Explanation

If you notice that jobs created in your system are missing or failing to appear within Corfix, it is usually caused by a connection or credential error between the two platforms. When the connection breaks, Corfix cannot securely pull your project data, which blocks your field staff from completing daily write-ups on those specific jobs.

Fixing this simply requires updating your login credentials within your settings to restore the secure link and trigger a automatic re-sync of your data.

How It Works (Step-by-Step)

To restore your connection and sync your missing jobs, follow these steps:

  1. Log in to your Acumatica account.
  2. Navigate to the Corfix Preferences screen.
  3. Locate the credential fields and enter your updated Username and Password designated for the Corfix connection.
  4. Verify that your Company ID is correct and matches your current environment setup.
  5. Click the Test Connection button.

    Note: You should receive a success message confirming the credentials are valid and the link is restored.

  6. Once the connection is verified, click Save.

(Note: After saving, the system will automatically reprocess and re-sync the affected jobs from previous months back into Corfix.)

Use Cases and Benefits
  • Unblocking Field Staff: Instantly gives your team access to missing jobs so they can resume accurate daily logs and project write-ups without delay.
  • Seamless Data Accuracy: Ensures that jobs created in your accounting or management software match your field data perfectly without manual entry.
  • Quick Self-Service Troubleshooting: Allows you to quickly fix "unauthorized" errors independently just by refreshing expired or changed passwords.
HubSpot Metadata
  • Recommended URL Slug: fix-acumatica-integration-connection-error
  • Meta Description: Fix Acumatica connection errors in Corfix by updating your credentials to quickly restore job syncing and unblock field write-ups.
  • Tags: integrations, troubleshooting, acumatica, job syn