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Why can’t I see the Timekeeping tab or find a worker in the dropdown?

This article will summarize how to activate the Timekeeping module and selection menus by assigning a Pay Rate to an employee profile.

Prerequisites: You must have Admin or Manager permissions to update employee settings in the Corfix web portal.

Overview

If the Timekeeping or Time Cards tab is missing from the Corfix mobile app, or if an employee's name isn't appearing in the dropdown menu when a supervisor tries to log hours for them, it is usually due to a missing Pay Rate.

In Corfix, a Pay Rate acts as the "activation switch" for all time-related features. If a worker doesn’t have a rate assigned, the system hides the timekeeping tools to keep the interface clean for staff who don't track hours.

How It Works

To resolve this for both the mobile app and the office dropdowns, follow these steps:

  1. Access the Worker List: Log into the Corfix web portal and click on Worker in the main menu.

  2. Edit the Profile: Find the employee in question and click their Name, then Edit (Pencil) icon.

  3. Open Pay Rates: Click on the dropdown field labeled Pay Rates within their profile settings.

  4. Save: Click the Save button.

  5. Refresh:

    • For the Worker: Log out of the Corfix mobile app to see the Timekeeping tab.

    • For the Supervisor: Refresh the web page or mobile app to see the worker's name appear in the Timekeeping dropdowns.

Use Cases and Benefits

  • App Troubleshooting: Instantly fix a "missing" tab on a worker's phone without needing to reinstall the app.

  • Crew Management: Ensure Foremen can accurately select every team member when submitting crew time.

  • Streamlined Onboarding: Make it a standard part of your setup process to ensure no one is left off the digital timesheet.

Behavior Changes: What's New?

  • Old Way: You might have expected the tab to appear automatically for every user.

  • New Way: The Pay Rate is now the mandatory requirement to "unlock" timekeeping features. This prevents office staff or executives from seeing unnecessary tabs they don't use.