How to set up offline certifications?

This article will summarize how you can set up offline certifications and how the offline certifications work for on the Corfix app.

Offline Certification Access

Overview

The Offline Certification Access feature in Corfix lets workers view their certifications even when they don’t have an internet connection.

This helps crews working in remote or low-signal areas — like construction sites or towers — easily show proof of their training and qualifications without needing printed copies.


Why It’s Useful

  • Access anytime: Workers can open their certifications anywhere, even offline.

  • Secure and private: Certifications are stored safely on their device.

  • No more paper: Everything stays digital inside the Corfix app.

  • Easy to use: Works directly in the mobile app, no setup needed.


How to Turn It On

This feature is controlled by an internal setting called a feature flag.

When the Offline Certification Access flag is enabled, admins will see a new toggle in Certification Settings labeled “Enable Offline Access for Certifications.”

To turn it on:

  1. Go to Resources → Certifications → Settings

  2. Switch the toggle ON for Enable Offline Access for Certifications

  3. A short message will appear explaining how offline access works:

    • Certifications will be stored securely on workers’ devices

    • Workers can view, but not edit them while offline

    • File limit: 100MB per certification file


How It Works for Workers

When Online

When workers use the Corfix app while connected to the internet:

  • Their personal certifications are automatically saved (cached) on their phone or tablet.

  • Once saved, they can view them anytime — even without a connection.


When Offline

If a worker is offline (no Wi-Fi or cell service):

  • They can still open View My Certifications in the Corfix app.

  • An offline banner will appear at the top of the screen.

  • They can view all certification details — including expiry dates and attached files like PDFs or images.

While offline, these actions aren’t available:

  • Adding or editing certifications

  • Searching or filtering

  • Emailing or sharing files


Keeping Certifications Updated

When the worker reconnects to the internet:

  • Any new or updated certifications are automatically added.

  • Deleted certifications are removed.

  • The sync happens:

    • When logging in

    • When opening the app

    • Automatically in the background while online


Good to Know

Feature What It Means
Who it’s for Each worker can access only their own certifications.
Editing Not available offline.
File limit Up to 100MB per file.
Security Cached data is encrypted and cleared when logging out.
Data use May use mobile data during syncing.

Example

A technician is working at a tower site with no signal.

Before heading out, they open the Corfix app while online.
Their certifications automatically download to the device.

Later, even with no connection, they open View My Certifications and show their up-to-date credentials right from their phone.


Frequently Asked Questions

Do workers need to download anything manually?
No — once offline access is turned on, certifications are automatically saved the next time the worker connects.

Can workers still see expired certifications offline?
Yes. The cached version will show the last known status. It updates the next time the deviceconnects.

Is offline data safe?
Yes. It’s encrypted and stored securely on the device, and is cleared automatically if the user logs out.

Can admins see who’s using offline mode?
Not yet — offline caching happens quietly on each worker’s device.


Quick Summary

Step What Happens
1️⃣ Admin enables Offline Access for Certifications in settings
2️⃣ Worker opens the app while online (certifications download)
3️⃣ Worker can view certifications offline
4️⃣ Data automatically updates once the app reconnects

Summary

Offline Certification Access gives your team peace of mind — even when there’s no Wi-Fi or cell coverage.
Workers can quickly show proof of their training, stay compliant, and keep everything digital — all from within the Corfix app.